Shipping & delivery.

Each piece is made to order and fulfilled through Printful. Shipping is calculated for your items and delivery address at checkout.

Order review and production

Paid orders are reviewed before being submitted for production. A successful payment does not mean that your order has shipped. Production time and carrier transit time are separate; both affect when an order arrives.

Timing depends on the product, availability, fulfillment location, destination, and current demand. Any dates communicated are estimates unless we explicitly agree to a guaranteed date. Please contact us before ordering if you need delivery for a specific occasion.

Shipping options and costs

Enter your delivery address in the bag to see the available shipping methods and charges. Some addresses or products may have limited options. If no shipping method is available, checkout cannot proceed for that selection.

The shipping price shown before you complete payment is the amount charged for your selected method. Applicable checkout tax is calculated on the secure payment page before you pay. We will not automatically charge you extra later if our supplier's price changes. Separate pieces may be produced or shipped separately.

International orders

International shipping is available where our fulfillment partner offers a service for your products and address. Availability can change. Import duties, customs taxes, or carrier handling charges may be payable separately unless explicitly included or prepaid. Mandatory local rules still apply.

Address corrections and cancellations

Check your address and selected size carefully before paying. To request a correction or cancellation, email us promptly with your order number. We will check whether the order can still be changed. Once production begins, changes may no longer be possible; this does not limit statutory cancellation or other consumer rights.

If an order is returned because of an incorrect address you supplied, we will discuss the available options and any proposed reshipping charge before proceeding. Nothing in this policy authorizes an additional charge without your agreement.

Delays and missing packages

After checkout, save your private order-updates link. It shows available production and shipment information, including carrier tracking once reported. Live payments also request a payment receipt from Stripe. A receipt is not a shipment confirmation. Contact us if you need help finding your order or tracking details. If a package is late or missing, include your order number and any tracking details so we can investigate.

If we cannot ship within a stated shipping timeframe, or within 30 days when none was stated, we will notify you, explain the revised timing, and offer cancellation with a full refund for the unshipped order. We will obtain agreement to a delay where required; an indefinite delay is not something you must accept.

For damaged, defective, or incorrect items, see our returns and refunds policy. Your mandatory consumer rights are not reduced by these estimates or procedures.

Questions? Email LARP customer support ↗